TERMS OF SERVICE – STOA CREATIVE

PROPERTY PREPARATION:

The Client is required to ensure that the property is fully prepared for photography prior to the photographer’s arrival. This includes, but is not limited to, cleaning, furniture staging, and any other necessary arrangements to enhance the property's presentation.

We strongly recommend that the Client’s team or the property owner reviews and follow the The Ultimate Real Estate Photoshoot Prep prior to the scheduled session to ensure readiness.

If the property is not fully prepared at the time of the photographer's arrival, the session will proceed, and the property will be photographed "As Is."

Should the Client wish to provide direction on specific angles or areas to highlight, we request that such input be provided at the beginning of the session, either in person or through the “comments” section of the order.

In the absence of specific direction, our professional photographers will use their expertise and discretion to capture the most compelling angles and aspects of the property.

ORDER ACCURACY AND DETAILS:

It is the Client’s responsibility to provide accurate and complete details at the time of booking. Stoa Creative reserves the right to modify the order and adjust pricing accordingly if discrepancies are identified (for example, if a property is listed as 1,500 sq. ft., but upon measurement is determined to be 3,000 sq. ft., we will update the order and revise pricing as necessary).

Our standard pricing applies to a single residential property. For commercial properties, multi-unit buildings, or any properties requiring special considerations, the Client is encouraged to contact Stoa Creative directly for a customized quote.

ADDITIONAL SERVICES:

If the Client requests additional services upon the photographer’s arrival at the appointment (such as additional shoots, upgraded services, or specialized requests), these will be provided at full cost and will not be eligible for any previously agreed-upon discounts. Furthermore, additional services may be subject to higher costs and fees, depending on the nature and scope of the requested changes or additions. These fees will be communicated and agreed upon prior to proceeding with the requested services.

CANCELLATION AND RESCHEDULING POLICY:

  • Cancellations or reschedules made within 24 hours of the scheduled shoot time will incur a $100 cancellation fee.

  • If the photographer arrives on-site before the cancellation is made, the full cancellation fee of $150 will apply.

  • In the event that weather conditions prevent the completion of the shoot (e.g., inclement weather affecting exterior shots or the use of drone equipment), the session will be rescheduled. The $100 cancellation fee will be waived in this case, but travel fees will still apply for each trip, regardless of whether the appointment is rescheduled or canceled.

PROPERTY SECURITY:

While our photographers will make reasonable efforts to ensure that all doors and access points are securely locked following the session, Stoa Creative cannot assume responsibility for any unlocked doors or unauthorized access to the property after the completion of the photo shoot. Security measures are provided as a courtesy and are not guaranteed.

COPYRIGHT AND USAGE RIGHTS:

OWNERSHIP OF IMAGES:

All photographs taken by Stoa Creative are protected under U.S. copyright law. The photographer retains all rights to the images, unless otherwise specified in writing.

LICENSE FOR USE BY CLIENTS:

Upon payment and completion of the services, Stoa Creative grants the Client a non-exclusive, non-transferable license to use the photographs for marketing and promotional purposes related specifically to the property for which the photos were taken. This includes use on websites, social media, print marketing materials, and other promotional platforms.

LIMITATIONS ON USE:

This license is limited to the property for which the photos were taken. The images may not be used for any other properties or purposes not directly related to the property originally photographed. The Client may not transfer, sublicense, sell, or otherwise share the images with third parties without prior written consent from Stoa Creative.

UNAUTHORIZED USE:

Any use of the photographs beyond the scope of the license granted herein is strictly prohibited. Unauthorized use includes, but is not limited to, commercial applications for other properties, alteration of the images without permission, sale of prints or other products containing the images, or using the photos for any unlawful or inappropriate purposes.

DELIVERABLES AND RIGHTS:

Upon full payment, Stoa Creative will provide the Client with high-resolution digital copies of the photos. The Client is granted rights to use these photos as outlined in this license agreement, but ownership of the images remains with Stoa Creative.

EXCLUSIVITY OPTION:

Stoa Creative offers an Exclusivity Add-On for Clients who wish to secure exclusive usage rights to the images. This add-on grants the Client sole usage rights for the photos, ensuring that the images will not be licensed or sold to any other party for the duration of the exclusivity agreement.

By engaging Stoa Creative’s services and utilizing our photographs, the Client acknowledges and agrees to the terms outlined herein, including all provisions regarding copyright and licensing.